HVAC Tools of Minnesota > FAQ
FAQ
Question 1: Once I submit my order how long will it take me to receive my
item?
Answer 1: All orders are processed and shipped in 1 - 2 business days using
UPS ground.
Question 2: What shipping methods do you offer?
Answer 2: We only offer UPS ground on the web site. If you need us to ship
your order using another shipping method please contact us
for a quote.
Question 3: Can I track my order?
Answer 3: Once the order is shipped a tracking number will be provided to
you through email.
Question 4: Can I return my item?
Answer 4: Yes, but it is subject to terms &
conditions that apply.
Question 5: Is there a warranty on my item?
Answer 5: All items are warranted under Yellow Jackets
warranty policy.
Question 6: What if I can't find the item I am looking for?
Answer 6: Even though there were no products found it does not mean we cannot
get the product for you at our discounted price. Please contact
us for further details.